TD
Thabiso D
1 reviews | Active since Jul 2022
02 Jun 2026, 18:55
Account locked unexpectedly
My Account was locked today while I was playing. I tried to do forgot password but got an error message stating my account is inactive. Tried calling but was put on hold for over 20 minutes, and no response from the app chat
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
03 Jun 2026, 07:03Hi Thabiso, Thank you for your review and for your patience while we review your account.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply03 Jun 2026, 07:03
Official
Hi Thabiso, Thank you for your review and for your patience while we review your account.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's replyOfficial
03 Jun 2026, 09:06 Hi Thabiso, Thank you for your patience while we review your account.
We are glad to advise that your account has been concluded and unlocked, which means you should be able to utilize your account as per normal. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
We are glad to advise that your account has been concluded and unlocked, which means you should be able to utilize your account as per normal. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply03 Jun 2026, 09:06
Official
Hi Thabiso, Thank you for your patience while we review your account.
We are glad to advise that your account has been concluded and unlocked, which means you should be able to utilize your account as per normal. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
We are glad to advise that your account has been concluded and unlocked, which means you should be able to utilize your account as per normal. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team