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siyabonga M
1 reviews | Active since May 2026
06 May 2026, 08:05
Account locked by Betway
Hello I have an issue with Betway the locked my account whiles trying to withdraw ,now they request a document that is not available for prepiad users , they need proof that Im the owner of the number that Im using of which it mine 😞, I provided that number accordance with my ID photo and a selfie of me holding my ID , this is a way of not allowing us to withdraw our cash we won ,because I have money I won in my account now I'm blocked
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Replies (2)
Betway - South Africa's replyOfficial
06 May 2026, 09:19 Hi Siyabonga, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply06 May 2026, 09:19
Official
Hi Siyabonga, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's replyOfficial
06 May 2026, 15:14Hi Siyabonga, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply06 May 2026, 15:14
Official
Hi Siyabonga, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team