Account locked

Item: Betway - South Africa
Rating: 1
Author: Christolene M

Good day someone tried to enter my account but now my account is locked I even submitted my I'd documents and a selfie with my id card but my account is still locked I'm very unhappy my ticket is also cashed out

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

18 Jun 2024, 14:37

Hi Chri******e,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's reply18 Jun 2024, 14:37

Official

Hi Chri******e,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's replyOfficial

19 Jun 2024, 14:38

Hi Chri******e,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.

Regards,
Betway Team

Betway - South Africa's reply19 Jun 2024, 14:38

Official

Hi Chri******e,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.

Regards,
Betway Team