JQ
John Q
1 reviews | Active since Nov 2022
02 Jun 2026, 19:18
Account inactive
My account shows inactive when I log in or even when I try to change my password or my username...when I speak to an agent they tell me I need to wait 48 hours for feedback from a relevant department as my account is under standard review betway can you please fix this as you are causing frustration.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
03 Jun 2026, 09:10Hi John, Thank you for your patience while we review your account.
We are glad to advise that your account has been concluded and unlocked, which means you should be able to utilize your account as per normal. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
We are glad to advise that your account has been concluded and unlocked, which means you should be able to utilize your account as per normal. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply03 Jun 2026, 09:10
Official
Hi John, Thank you for your patience while we review your account.
We are glad to advise that your account has been concluded and unlocked, which means you should be able to utilize your account as per normal. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
We are glad to advise that your account has been concluded and unlocked, which means you should be able to utilize your account as per normal. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's replyOfficial
08 Jun 2026, 08:48Hi John, Thank you for your patience while we reviewed your account. We’re pleased to inform you that your account has now been successfully unlocked, and the review process has been concluded. You may resume using our platform as normal. We have checked your account and can confirmed that your withdrawals have been processed and approved. To help avoid similar issues in the future, we kindly recommend fami****izing yourself with our Terms and Conditions, which outline important guidelines around account usage, security, and fair play. You can view them here: https://www.betway.co.za/terms-and-conditions Should you have any questions or need further assistance, our Customer Support team is always available to help via https://www.betway.co.za/contactpage. Thank you for choosing Betway, and we look forward to continuing to serve you. Regards, Betway Team
Betway - South Africa's reply08 Jun 2026, 08:48
Official
Hi John, Thank you for your patience while we reviewed your account. We’re pleased to inform you that your account has now been successfully unlocked, and the review process has been concluded. You may resume using our platform as normal. We have checked your account and can confirmed that your withdrawals have been processed and approved. To help avoid similar issues in the future, we kindly recommend fami****izing yourself with our Terms and Conditions, which outline important guidelines around account usage, security, and fair play. You can view them here: https://www.betway.co.za/terms-and-conditions Should you have any questions or need further assistance, our Customer Support team is always available to help via https://www.betway.co.za/contactpage. Thank you for choosing Betway, and we look forward to continuing to serve you. Regards, Betway Team