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Dimakatso M

1 reviews | Active since Dec 2024

27 Dec 2024, 19:02

Account hacked on Betway

Good day, Last night I deposited R100 into my betway account via Capitec Betway Pay with betslip ID: WLDa0048fbb-bec3-ef***da60404. However this morning when I checked my account, it was R0. Seems like my Betway account got hacked. On the transaction summary from 2345:, I noticed some unusual activity whereby bets were placed on Spribe Wager. Here's a list of all the betslip ID from 23:45: E928E33D-D3C3-EF11-A***5DA6140 DC44CE25-D3C3-EF11-90F1-00155DA50C0B EBFB0618-D3C3-EF11-AB36-00155DA5140E ***4-D3C3-EF11-AB30-00155DA50408 There is also a R100 1Voucher withdrawal showing on the transactions at 23:50 with no betslip ID. The reversible withdrawals was also turned off/disabled. Can you please urgently look into this as myidentity is now compromised due to a loophole in your system

0
Replies (3)
DM
Dimakatso M's update28 Dec 2024, 20:26
Reviewer Update
Good day,
Betway ***
Last night I deposited R100 into my betway account via Capitec Betway Pay with betslip ID: WLDa0048fbb-bec3-ef11-8**********5da60404. However this morning when I checked my account, it was R0. Seems like my Betway account got hacked. On the transaction summary from 2345:, I noticed some unusual activity whereby bets were placed on Spribe Wager. Here's a list of all the betslip ID from 23:45:
E928E33D-D3C3-EF11-A**********5DA6140
DC44CE25-D3C3-EF11-90F1-00155DA50C0B
EBFB0618-D3C3-EF11-AB36-00155DA5140E
**********4-D3C3-EF11-AB30-00155DA50408
There is also a R100 1Voucher withdrawal showing on the transactions at 23:50 with no betslip ID. The reversible withdrawals was also turned off/disabled.
Can you please urgently look into this as myidentity is now compromised due to a loophole in your system


Betway - South Africa
Betway - South Africa's reply30 Dec 2024, 08:09
Official
Hi Dimakatso,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
 
Regards,
Betway Team

Betway - South Africa
Betway - South Africa's reply30 Dec 2024, 11:58
Official
Hi Dimakatso, 
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
 
We have communicated to you privately on this platform providing feedback regarding your query. 
 
Regards, 
Betway Team