BN
Be N
1 reviews | Active since Jan 2026
11 Mar 2026, 07:08
Account blocked and bad Service
My account has been blocked since December. I have contacted your customer support multiple times, calls they don’t answer and emails-over the past few months and have not received any response, even after following up. I also tried the online chat, but only received automated replies from a bot and then complete silence, despite the system indicating that agents are online.
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Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
11 Mar 2026, 08:50Hi Be N, Thank you for your review and patience in awaiting a follow-up from us. We would like to advise that your account is currently under a standard review, a routine process to ensure compliance with regulatory and operational requirements. Rest assured, this process is in line with Betway South Africa Terms And Conditions. We know this can be inconvenient, and we're working to resolve it. One of our team members will follow up with you soon to address your concerns and assist you further. Thanks for your patience and for choosing Betway. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply11 Mar 2026, 08:50
Official
Hi Be N, Thank you for your review and patience in awaiting a follow-up from us. We would like to advise that your account is currently under a standard review, a routine process to ensure compliance with regulatory and operational requirements. Rest assured, this process is in line with Betway South Africa Terms And Conditions. We know this can be inconvenient, and we're working to resolve it. One of our team members will follow up with you soon to address your concerns and assist you further. Thanks for your patience and for choosing Betway. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
BN
Be N's updateReviewer Update
11 Mar 2026, 09:13Hi, are you saying the standard review takes 3 months? I’ve been waiting since December and no 1 is getting back to me. There’s no point in contacting you directly because you never respond and don’t answer calls. Hence I opted for this platform
BN
Be N's update11 Mar 2026, 09:13
Reviewer Update
Hi, are you saying the standard review takes 3 months? I’ve been waiting since December and no 1 is getting back to me. There’s no point in contacting you directly because you never respond and don’t answer calls. Hence I opted for this platform
Betway - South Africa's replyOfficial
11 Mar 2026, 16:38Hi Be N,
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team
Betway - South Africa's reply11 Mar 2026, 16:38
Official
Hi Be N,
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team