JN
Japhta N
1 reviews | Active since Apr 2026
07 Apr 2026, 11:26
Account activation
Hi my name is Japhta I'm really not happy with you guys. My account was deactivated, I called in and was told To take up the matter with standard bank, which I did
And standard bank told me everything is well on their side and i should speak to betway
This back and forth is really unpleasant and very wrong I have sent numerous emails to *** and *** to no avail
I am really tired because I sent through everything and got in touch with standardbank as they requested
PLEASE ACTIVATE MY ACCOUNT
Kind Regards
Helpful (0)
Replies (9)0
Replies (9)
Betway - South Africa's replyOfficial
07 Apr 2026, 14:51Hi Japhta, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply07 Apr 2026, 14:51
Official
Hi Japhta, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
JN
Japhta N's updateReviewer Update
07 Apr 2026, 15:18Hi missed your call .... please call me back
JN
Japhta N's update07 Apr 2026, 15:18
Reviewer Update
Hi missed your call .... please call me back
Betway - South Africa's replyOfficial
07 Apr 2026, 16:55Hi Japhta, Thank you for your response. A reply has been sent from our support desk to your email inbox as confirmation of the receipt of your review. We have provided what is required to progress on your account matter sent to you email: ***
Regards, Betway Team
Regards, Betway Team
Betway - South Africa's reply07 Apr 2026, 16:55
Official
Hi Japhta, Thank you for your response. A reply has been sent from our support desk to your email inbox as confirmation of the receipt of your review. We have provided what is required to progress on your account matter sent to you email: ***
Regards, Betway Team
Regards, Betway Team
JN
Japhta N's updateReviewer Update
08 Apr 2026, 07:55Morning
I have just checked my inbox and there's no email response from you guys ....
And the email is blured out I can't see whether it's the correct email of mine
I have just checked my inbox and there's no email response from you guys ....
And the email is blured out I can't see whether it's the correct email of mine
JN
Japhta N's update08 Apr 2026, 07:55
Reviewer Update
Morning
I have just checked my inbox and there's no email response from you guys ....
And the email is blured out I can't see whether it's the correct email of mine
I have just checked my inbox and there's no email response from you guys ....
And the email is blured out I can't see whether it's the correct email of mine
Betway - South Africa's replyOfficial
08 Apr 2026, 08:05Hi Japhta,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's reply08 Apr 2026, 08:05
Official
Hi Japhta,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's replyOfficial
08 Apr 2026, 09:38Hi Japhta, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply08 Apr 2026, 09:38
Official
Hi Japhta, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
JN
Japhta N's updateReviewer Update
09 Apr 2026, 14:55Please reply to my email as I have sent through everything needed
May I please have my account activated
May I please have my account activated
JN
Japhta N's update09 Apr 2026, 14:55
Reviewer Update
Please reply to my email as I have sent through everything needed
May I please have my account activated
May I please have my account activated
JN
Japhta N's updateReviewer Update
09 Apr 2026, 14:55This has been going on for far to long
JN
Japhta N's update09 Apr 2026, 14:55
Reviewer Update
This has been going on for far to long
Betway - South Africa's replyOfficial
09 Apr 2026, 15:11Hi Japhta, Thank you for your response. A reply has been sent from our support desk to your email inbox as confirmation of the receipt of your review. We have provided what is required to progress on your account matter sent to you email: ***
Regards, Betway Team
Regards, Betway Team
Betway - South Africa's reply09 Apr 2026, 15:11
Official
Hi Japhta, Thank you for your response. A reply has been sent from our support desk to your email inbox as confirmation of the receipt of your review. We have provided what is required to progress on your account matter sent to you email: ***
Regards, Betway Team
Regards, Betway Team