NR
Ndivhoniswani R

1 reviews | Active since Aug 2025

03 Aug 2025, 20:11

Account Access

I changed my number because i lost my old number and I wanted to make a withdrawal then betway locked my account and I'm still waiting for their response

0
Replies (7)
Betway - South Africa
Betway - South Africa's reply04 Aug 2025, 06:58
Official
Hi Ndivhoniswani, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 
NR
Ndivhoniswani R's update05 Aug 2025, 10:25
Reviewer Update
I'm not happy with the way betway is treating me because you locked my account and said I must send documents which i did and after that you send message everyday saying I must upload ID which too,you guys are just pushing time so I don't receive my withdrawal, it's 48 hours after another and you just want my patience mxm
Betway - South Africa
Betway - South Africa's reply05 Aug 2025, 10:40
Official
Hi Ndivhoniswani, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 
NR
Ndivhoniswani R's update06 Aug 2025, 08:15
Reviewer Update
You sent a message saying my account is unlocked but when I try to log in it says the account is locked, what is going on with your system
NR
Ndivhoniswani R's update06 Aug 2025, 09:15
Reviewer Update
Hi please help
Betway - South Africa
Betway - South Africa's reply06 Aug 2025, 09:16
Official
Hi Ndivhoniswani,  Thank you for your review and for your patience in awaiting a follow-up from us.   We have tried reaching out to you, sadly to no avail.
 
Kindly advise on a suitable time for us to contact you to discuss the matter further.
 
 Your response will be greatly appreciated.  Regards, Betway Team 
NR
Ndivhoniswani R's update09 Aug 2025, 12:24
Reviewer Update
You can call me anytime, I've reset my password with a not shared device I'm just waiting for response from you