nM
nehemia M
1 reviews | Active since Aug 2017
03 Mar 2026, 21:40
Access denied
I have logged a query since the weekend of 6 of February with regards to my account which its saying access denied and it doesn’t allow to reset password. Betway South African on instagram keeps saying all 48 hours without proper solution . I didn’t forget my login details
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
04 Mar 2026, 07:01Hi Nehemia,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's reply04 Mar 2026, 07:01
Official
Hi Nehemia,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
nM
nehemia M's updateReviewer Update
06 Mar 2026, 19:18I have uploaded all requested documents on Wednesday and i was promised a call yesterday with update but nex
nM
nehemia M's update06 Mar 2026, 19:18
Reviewer Update
I have uploaded all requested documents on Wednesday and i was promised a call yesterday with update but nex
Betway - South Africa's replyOfficial
09 Mar 2026, 11:26Hi Nehemia, Thank you for your patience in awaiting a follow-up from us. We have made a follow up on this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Regards, Betway Team
Betway - South Africa's reply09 Mar 2026, 11:26
Official
Hi Nehemia, Thank you for your patience in awaiting a follow-up from us. We have made a follow up on this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Regards, Betway Team
Betway - South Africa's replyOfficial
09 Mar 2026, 14:14Hi Nehemia, Thank you for your patience while we reviewed your account. We’re pleased to inform you that your account has now been successfully unlocked, and the review process has been concluded. You may resume using our platform as normal. Should you have any questions or need further assistance, our Customer Support team is always available to help via https://www.betway.co.za/contactpage. Thank you for choosing Betway, and we look forward to continuing to serve you. Regards, Betway Team
Betway - South Africa's reply09 Mar 2026, 14:14
Official
Hi Nehemia, Thank you for your patience while we reviewed your account. We’re pleased to inform you that your account has now been successfully unlocked, and the review process has been concluded. You may resume using our platform as normal. Should you have any questions or need further assistance, our Customer Support team is always available to help via https://www.betway.co.za/contactpage. Thank you for choosing Betway, and we look forward to continuing to serve you. Regards, Betway Team