MR
Monique R
1 reviews | Active since Jul 2020
15 Jan 2026, 11:42
ABSOLUTELY NO RESPONSE FOR 2 weeks via all platforms or ways
Good day
We are struggling almost 2 weeks with no answers no response only a bot no feed back nothing, to get assistance to cash out Betway cash collect with a 8 digit pin. Always the same response and then chat ends So can any one help or mist a person line up all unsatisfied client
Multiple
Helpful (0)
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Replies (3)
Betway - South Africa's replyOfficial
15 Jan 2026, 12:29Hi Monique,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's reply15 Jan 2026, 12:29
Official
Hi Monique,
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
MR
Monique R's updateReviewer Update
16 Jan 2026, 11:37Good day
The contact page is non existing as we tried multiple times and testerday received a wrong email adress and is now back at square 1 ???
The contact page is non existing as we tried multiple times and testerday received a wrong email adress and is now back at square 1 ???
MR
Monique R's update16 Jan 2026, 11:37
Reviewer Update
Good day
The contact page is non existing as we tried multiple times and testerday received a wrong email adress and is now back at square 1 ???
The contact page is non existing as we tried multiple times and testerday received a wrong email adress and is now back at square 1 ???
Betway - South Africa's replyOfficial
16 Jan 2026, 11:55Hi Monique, Thank you for your review and for your patience in awaiting a follow-up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. Please check your mailbox. Regards, Betway Team
Betway - South Africa's reply16 Jan 2026, 11:55
Official
Hi Monique, Thank you for your review and for your patience in awaiting a follow-up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. Please check your mailbox. Regards, Betway Team