WVDW
Warren Van Der Westhuizen
1 reviews | Active since Feb 2022
25 Jan 2026, 16:12
Absolute nightmare
Absolutely appalling, the customer service here is non-existent. Opened an account which remains inactive after submitting all required documentation. I then emailed a few times and was totally ignored. The online chat with an AI assistant was also a nightmare. Pathetic service!
Helpful (0)
Replies (1)0
Replies (1)
Betway - South Africa's replyOfficial
26 Jan 2026, 08:22Hi Warren, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply26 Jan 2026, 08:22
Official
Hi Warren, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team