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thabisile
1 reviews | Active since Feb 2024
18 Mar 2026, 14:30
A very disappointed customer
I'm truely disappointed in you guys I have been trying to withdraw my winnings from January and the reverse it back with no reason let alone their customer care line that is forever not answered n as for chatbot no man please do something about it I'm really in need of that money
Helpful (0)
Replies (5)0
Replies (5)t
thabisile's updateReviewer Update
18 Mar 2026, 14:59Betway please do the right thing and contact me
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thabisile's update18 Mar 2026, 14:59
Reviewer Update
Betway please do the right thing and contact me
Betway - South Africa's replyOfficial
18 Mar 2026, 16:31 Hi Thabisile Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply18 Mar 2026, 16:31
Official
Hi Thabisile Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's replyOfficial
19 Mar 2026, 10:43 Hi Thabisile, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply19 Mar 2026, 10:43
Official
Hi Thabisile, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
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thabisile's updateReviewer Update
08 Apr 2026, 19:51Thank you for doing the right thing
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thabisile's update08 Apr 2026, 19:51
Reviewer Update
Thank you for doing the right thing
Betway - South Africa's replyOfficial
09 Apr 2026, 08:21Hi Thabisile, Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply09 Apr 2026, 08:21
Official
Hi Thabisile, Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team