GP
Gaynor P

1 reviews | Active since Aug 2022

17 May 2024, 20:47

Betway - South Africa

<div>I made a EFT withdrawal on 10/05/24 just to find out that the funds was reversed on my Betway account and was send to someone else's bank account from my Betway. So I informed betway of the *****ulent transaction and they locked my account. Today my account is unlocked but there is still someone else's banking details saved under my profile. How is that possible? And who is this person who got my money?</div>

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Replies (2)
Betway - South Africa
Betway - South Africa's reply18 May 2024, 10:52
Official
Hi ***nor,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
 
Regards,
Betway Team

GP
Gaynor P's update22 May 2024, 13:50
Reviewer Update
Hi

I can logg in my Betway account and under EFT is still another persons banking details saved. I do not know a person with the name " MTETELELI SIBENE" so how is it possible to give my details to that person