KN
Katlego N
1 reviews | Active since Mar 2020
25 Jan 2025, 19:39
Betway - South Africa
<div>I was playing monopoly it gave extra bonus game first dice rolled 5 second dice rolled 8 3rd dice rolled 11 then it showed that I've won 🏆 1045 from that all of a sudden network went off when it came back I saw different balance as to what it was supposed to reflect I heard many people complain about that and it's not for the first time this happens to me, probably you guys take advantage that we let it slide, this is not professional what your doing to us we play with money, to my surprise when I check on my last virtual game no game played when I check on bet games different thing reflects.</div>
Helpful (0)
Replies (3)0
Replies (3)Betway - South Africa's replyOfficial
26 Jan 2025, 01:51Hi Katlego, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway
Betway - South Africa's reply26 Jan 2025, 01:51
Official
Hi Katlego, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway
Betway - South Africa's replyOfficial
27 Jan 2025, 12:16Hi Katlego,
We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations.
We've also sent a response to your inbox.
Our team carefully considered your concerns and provided feedback to resolve the issues.
Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding.
Thank you again for your valuable feedback.
Regards,
Betway Team
We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations.
We've also sent a response to your inbox.
Our team carefully considered your concerns and provided feedback to resolve the issues.
Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding.
Thank you again for your valuable feedback.
Regards,
Betway Team
Betway - South Africa's reply27 Jan 2025, 12:16
Official
Hi Katlego,
We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations.
We've also sent a response to your inbox.
Our team carefully considered your concerns and provided feedback to resolve the issues.
Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding.
Thank you again for your valuable feedback.
Regards,
Betway Team
We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations.
We've also sent a response to your inbox.
Our team carefully considered your concerns and provided feedback to resolve the issues.
Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding.
Thank you again for your valuable feedback.
Regards,
Betway Team
Betway - South Africa's replyOfficial
28 Jan 2025, 12:54Hi Katlego, We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent. In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed. Regards, Betway Team
Betway - South Africa's reply28 Jan 2025, 12:54
Official
Hi Katlego, We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent. In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed. Regards, Betway Team
