Unable to bet

I was trying to place a bet at Shop 6 Tembisa mall igqagqa section.There was no fixture so I wrote the teams on paper for them to type for me.We are on the 1st day of September 2015 and everyone is happy to bet coz wallets are bursting.BUT what is turning people away is attitude of the cashiers backed by their management.Well,I gave the cashier my tickets and she started typing where I then heard