DH
Dimple H

1 reviews | Active since Oct 2024

07 Oct 2024, 08:33

Worst service

The agent from betterbond advised the purchaser of my property to take a bond with special conditions causing the sale agreement of my property to become null and void. When she realised what she did she tried to cover it up. I am now losing money and I have not received any response from better bond about who will be the one to cover the costs

0
Replies (4)
BetterBond
BetterBond's reply07 Oct 2024, 08:39
Official
We apologise for your experience and thank you for bringing this to our attention. The matter has been escalated to management.
DH
Dimple H's update07 Oct 2024, 08:43
Reviewer Update
I am waiting for someone to contact me. This matter has not been sorted
BetterBond
BetterBond's reply07 Oct 2024, 08:51
Official
We understand the matter has not been sorted. As per our message above it has been referred to management and will be in contact soon.
DH
Dimple H's update07 Oct 2024, 08:55
Reviewer Update
Thank you. It is important to clarify to any reader of this review that by replying on here it does not mean you have actually done anything to help and I will update this review to show whether anything more was done other than receive this response. Fair?