TM
Teboho M
1 reviews | Active since Oct 2018
23 Apr 2019, 19:41
THEY ONLY CARE FOR afrikaans speaking clients!
Due to your Bloemfontein office switchboard lady showing me that afrikaans speaking clients are the only clients you care about, I would NEVER use or recommend you to anyone.
The phone is answered in Afrikaans. Text messages are sent in Afrikaans. When I tell her to speak English, she only changes then and contacts me again in Afrikaans just to show how "proud" she is.
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Replies (2)
BetterBond's replyOfficial
24 Apr 2019, 08:54Good Day
I do apologise for your experience. A manager will be in contact with you shortly
Kind Regards
The BetterBond Team
I do apologise for your experience. A manager will be in contact with you shortly
Kind Regards
The BetterBond Team
BetterBond's reply24 Apr 2019, 08:54
Official
Good Day
I do apologise for your experience. A manager will be in contact with you shortly
Kind Regards
The BetterBond Team
I do apologise for your experience. A manager will be in contact with you shortly
Kind Regards
The BetterBond Team
TM
Teboho M's updateReviewer Update
20 May 2019, 19:46I have spoken with the manager who has assured me that this is not the company's culture. I am inclined to believe her claim due the urgency in which she attended to the matter.
TM
Teboho M's update20 May 2019, 19:46
Reviewer Update
I have spoken with the manager who has assured me that this is not the company's culture. I am inclined to believe her claim due the urgency in which she attended to the matter.