TM
Titus M

1 reviews | Active since May 2014

13 Oct 2015, 09:40

Superior Customer Service

In June i app**** for a home-loan through betterlife, I specifically requested for Leann Newton since I had dealt with her 2 years back when I app**** for my first home loan, this time around she just exceeded all my expectation, i was in a hurry to get approval, and my offer was going through contention from other buyers, but Leanne being aware of my challenges was even available on a Sunday to prepare my application and fine comb any detail needed from me. by the time we went ahead with the application, approval was instant the very same day we had an answer from two banks. enabling my offer to cancel all other offers who were contesting for the house, now I have moved in.

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Replies (1)
BetterBond
BetterBond's reply16 Oct 2015, 08:05
Official
Hello Brackenhill,

Thank you Titus for taking the time to recognise the superior service delivered by our Leanne. We are extremely blessed to have Leanne in our team with her vast knowledge and caring manner towards our customers. We are dlighted that we could be of assistance in securing your property and wish you every happiness in the years to come. Kind Regards The BetterLife Home Loans Team