TG
Timothy G
1 reviews | Active since Oct 2022
03 Dec 2024, 14:47
So much for Popia
Did you know?
I did not.
Better bond shares your pre-qualification results with the estate agent that referred you to them.
Helpful (0)
Replies (4)0
Replies (4)
BetterBond's replyOfficial
03 Dec 2024, 14:54Matter is being investigated. We take these complaints very seriously and will provide feedback at the soonest.
BetterBond's reply03 Dec 2024, 14:54
Official
Matter is being investigated. We take these complaints very seriously and will provide feedback at the soonest.
TG
Timothy G's updateReviewer Update
03 Dec 2024, 15:24I have it in writing from the bond agent that the certification was shared with the estate agent.
TG
Timothy G's update03 Dec 2024, 15:24
Reviewer Update
I have it in writing from the bond agent that the certification was shared with the estate agent.
BetterBond's replyOfficial
05 Dec 2024, 09:30Thank you for bringing your concerns to our attention. We have conducted a thorough investigation into the matter and can confirm that there has been no breach of your privacy. Protecting our customers' rights and ensuring compliance with all privacy-related obligations is of utmost importance to us. For your convenience, further feedback regarding this matter will be shared with you by the Regional Manager via email. Should you have any additional questions or require further clarification, please do not hesitate to reach out.
BetterBond's reply05 Dec 2024, 09:30
Official
Thank you for bringing your concerns to our attention. We have conducted a thorough investigation into the matter and can confirm that there has been no breach of your privacy. Protecting our customers' rights and ensuring compliance with all privacy-related obligations is of utmost importance to us. For your convenience, further feedback regarding this matter will be shared with you by the Regional Manager via email. Should you have any additional questions or require further clarification, please do not hesitate to reach out.
TG
Timothy G's updateReviewer Update
06 Dec 2024, 16:57Well done. No accountability on Better bonds side. Apparently sharing your qualification results with the real eat te agent is perfectly okay???
There is a formal Popia ingestigation in progress - I look forward to finding out the adjudicator's verdict.
There is a formal Popia ingestigation in progress - I look forward to finding out the adjudicator's verdict.
TG
Timothy G's update06 Dec 2024, 16:57
Reviewer Update
Well done. No accountability on Better bonds side. Apparently sharing your qualification results with the real eat te agent is perfectly okay???
There is a formal Popia ingestigation in progress - I look forward to finding out the adjudicator's verdict.
There is a formal Popia ingestigation in progress - I look forward to finding out the adjudicator's verdict.