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Simphiwe N

1 reviews | Active since Mar 2018

19 Oct 2026, 12:22

Poor support

I am currently dealing with Suzette with the developers from Sinai marketing i have requested that she supplied me with the bank evaluation details but she has not received feedback. While I spoke to her she keeps protecting unprofessional from the developers who keeps on lying to me its been more than two months that I have moved to unfinished units with issues that are not resolved.

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Replies (3)
BetterBond
BetterBond's reply19 Oct 2026, 12:35
Official

We are sorry to hear about your experience. Please can you advise the full name and surname of the person you have been dealing with as well as her email address. This will assist us to investigate and do our best to resolve your query

BetterBond
BetterBond's reply19 Oct 2026, 16:05
Official

Hi, apologies, I'm referring to Suzette's details, we have more than one person with this name and I need to ensure I'm referring the deal to the correct manager and for us to investigate.

BetterBond
BetterBond's reply21 Oct 2026, 09:14
Official

Morning,

As per our telephone conversation this morning the issue has been resolved. Should you need further assistance please reach out again