Nazlee Kyzer - appalling service.

I have received a call from a Nazlee Kyzer and she sounded very excited to assist with the bond application but when she found my credit score was too low it seemed as if she had attitude now. I asked relevant questions she was not able to ask and she kept talking over me. I had to stop her for a sec until she has now assumed that I was agitated and I was raising my voice but I was not. I found that deeply disrespectful. Who is she to tell me how I feel. She needs to learn manners firstly and proper customer service where she needs to be humbled. But hell no I don't ever want to speak to someone like her. She speaks as if a customer supposed to know everything then why the hell am I in contact with this company if I know everything. She needs more training or a job at shoprite where she can speak to customers that way. No Offence to shoprite workers.