CZ
Chipo Z

1 reviews | Active since Jan 2018

18 Jun 2019, 13:28

Looking for a home loan, BETTERBOND IS THE WAY TO GO!!!!!

I recently app**** for a home loan with BetterBond having been advised by a realtor whom l had approached. I didn't know what to expect initially but l must say it was such a pleasant process. I filled in the forms that the consultant forwarded to me and submitted all the requirements and after that - all l had to do was to sit and relax. The BetterBond consultant whom l was working with - Josef du Plessis, Constantly gave me feedback even it was just one email line that said 'Just want to inform you that the application is still with the credit dept'. I was kept abreast of each application step and when the consultant felt it was taking long - he escalated the matter with the banks. We got the loan and are very excited about this development.

Thank you BetterBond for making the whole process seamless and your very professional and empathetic staff who keep encouraging and constantly give feedback to the applicants. It was a refreshing experience.

0
Replies (1)
BetterBond
BetterBond's reply19 Jun 2019, 09:00
Official
Good Day

Thank you so much for taking time out of your busy day to post these words of praise. 
At BetterBond, our aim is to make the home-buying journey that much better for you. We’re delighted we managed to do so! 

Kind Regards
The BetterBond Team