1 reviews | Active since Nov 2017
Harrassment
I received many SMS messages from BetterBond offering loans. I deleted all of them without responding. I then started receiving phone calls from them, telling me I had sent an SMS expressing interest in a loan. I told them in no uncertain terms that I did not want a loan, and asked them to remove my details from their system. They then had the cheek to ask me for my ID number. I then ended the call. Since then I have been receiving smarmy SMS messages thanking me for my interest in their services. Each time I block the number, but they seem to have many numbers they are using, and simply use another number! I consider this to be harrassment, and should I ever need a bond or a loan, BetterBond will be the last company I will approach.
Dear Pamela. Thank you very much for taking my call. We sincerely apologise for any frustration experienced and confirm that this has been addressed in our business. This is certainly not our intention and pride ourselves in the service that we offer. Kind Regards The BetterBond Team
Best regards,
Dear Pamela. Thank you very much for taking my call. We sincerely apologise for any frustration experienced and confirm that this has been addressed in our business. This is certainly not our intention and pride ourselves in the service that we offer. Kind Regards The BetterBond Team
Best regards,
