FL
Francois L

1 reviews | Active since Mar 2012

30 Aug 2021, 22:01

Great service! Clear, concise, helpful and quick responses from BetterBond.

TL; DR: If you're considering BetterBond, go for it. They're great.

On a bit of a whim, I decided to make use of a bond originator instead of applying for one myself. I'm really happy that I did. From the start they were extremely communicative and helpful, never leaving me wondering where in the process we were or what needed to be done.

Princess Ntila handled my application and she did a fantastic job negotiating a below-prime rate from the bank of my choice, answering all my questions and making sure that everything was going well.

They also go the extra mile with documentation to help you understand the terms you're about to face with the conveyancers, and they offered the best price I could find on my Home Owner's Cover.

All in all a stunning job from Princess and the team - thank you all so much, and if you're wondering, definitely use BetterBond rather doing this yourself. It's worth it and the customer service is excellent!

#WIN

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Replies (1)
BetterBond
BetterBond's reply31 Aug 2021, 05:57
Official
Dear Francois van Loggerenberg, 


Thank you so much for taking time out of your busy day to post these words of praise.At BetterBond, our aim is to make the home-buying journey that much better for you. We’re delighted we managed to do so! 

Kind Regards,  
The Betterbond Team