SM
Sibongile M

1 reviews | Active since Oct 2026

22 Oct 2026, 10:22

Exceptional Service, Incredible Results - Janine Hamel is the MVP!

I cannot recommend BetterBond highly enough, and a special mention must go to Janine Hammel, who's an absolute MVP!

I initially approached my own bank to secure a home loan, only to be offered a personalized interest rate significantly above the prime lending rate. That's when Janine stepped in, and what a difference she made!

Janine went above and beyond to negotiate on my behalf, not only securing better interest rates from other banks but also ensuring that each offer came with additional benefits. The deal we ultimately chose was far better than I could have hoped for, with an interest rate significantly below prime.

Even after I was happy with the offer, I asked Janine to see if she could negotiate any additional benefits. To my surprise, she went back to the bank and managed to sweeten the deal even further by getting them to contribute towards a portion of my transfer and bond registration costs. That level of dedication and commitment to getting the best possible deal for her client is truly exceptional!

Beyond the fantastic financial results, what really stood out was Janine's service. She kept me informed every step of the way, patiently explained everything whenever I was unsure and made sure that I fully understood each offer before making a decision. She was my champion throughout the entire process and gave me the peace of mind knowing that genuinely had my best interests at heart.

BetterBond has been exceptional, but Janine deserves special recognition. She made what could have been a stressful and overwhelming process feel effortless. Her professionalism, dedication, negotiation skills and genuine care for her clients are second to none.

I will be recommending BetterBond to everyone I know, and hope they continue making a difference in other people's lives they way they have in mine.

Thank you Janine for going above and beyond! You have set the bar incredibly high ⭐️⭐️⭐️⭐️⭐️

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Replies (1)
BetterBond
BetterBond's reply22 Oct 2026, 10:34
Official

Thank you for your encouraging feedback – it is what we work towards every single day! May you make many happy memories in your new home!