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devaksha N

1 reviews | Active since Nov 2015

30 Nov 2015, 15:25

EXCEPTIONAL EXCEPTIONAL SERVICE RECEIVED: Ernest

Dear Better Life:)<br> <br> I'd like to compliment one of your employees, Ernest Plaatjies, for the excellent service he provided last week. Mr Plaatjies helped me to sort out my home loan application after I discovered that my very own bank would not assist in allowing me to purchase my dream home .<br> <br> Ernest displayed an exceptional level of professionalism and ability to get to the bottom of the situation which definitely exceeded my expectations.<br> Within a few days, he was able to verify the home loan application and start the process of having my offer to purchase as well as the home loan application finalized and to my surprise and excitement the bond had been approved for a 100%.<br> <br> Such a commitment to great customer service is to be commended. You can be sure that I will recommend \Better life"to family"

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Replies (1)
BetterBond
BetterBond's reply03 Dec 2015, 11:39
Official
Hello devaksha.naidu06,

Thank you Devaksha for taking the time to compliemnt our Ernest. We are absolutely delighted that Ernest was so instrumental in you securing your home loan to purchase the home of your dreams. We wish you much happiness. Kind REgards The BetterLife Home Loans Team