Excellent Customer Service: Frik De Wit: Homeloans Consultant: West Rand

I would like to commend Mr Frik De Wit for the exceptional service that he has given to us. Our journey with Frik De Wit dates as far back as January 2018; throughout this period, Mr De Wit has been exceptional.

When we first approached him as per referral from a friend of ours (who was also previously assisted by this selfless gentleman and was in awe of how helpful Frik was to her). We may not have been successful when we first app**** for the bond approval in January 2018 and November 2018 due to credit related issues.

Frik could have easily dismissed and taken us for time wasters or chancers but he did not do that. He instead gave us advise on how to best improve our chances of qualifying for a bond in addition to giving us free financial.

It is solely due to him and no one else that we have finally been successful in securing a bond with NFB for what we will soon refer to as home. This has been a whirlwind of a journey and throughout this journey Frik never ceased having time for us, he continued entertaining our emails and responding to them in a timeous manner too.

Some agents are not as patient nor as kind as Frik; they do not even bother assisting you the moment they realise that your credit rating is not good or is bad; they also do not bother explaining how you can go about improving your credit rating and subsequently your chances of getting bond approval.

I will be recommending colleagues, friends and family to Frik De Wit should they be interested in applying for a bond. Better Bonds has a gem of an employee in Frik De Wit!