Dont Understand Trust Registrations

Item: BetterBond
Rating: 1
Author: Ludwig T

Been trying to get Betterbond to get a loan (which they pre approved) for 6 weeks now.

Have sent all the required documents when I did my first application, but I've been asked for the same docs for each banks request.

They fundamentally don't understand how to register a loan for a trust, neither does FNB, but they keep asking my questions them they themselves don't understand.

Really frustrating and unpleasant experience.

Going forward, I'll go to the bank and do this myself.

Waited long enough now.

Helpful (0)

Replies (2)

BetterBond's replyOfficial

27 Jul 2020, 12:32

Good Day

I do apologize for the inconvenience caused. A manger will contact you shortly

Kind Regards
The BetterBond Team

BetterBond's reply27 Jul 2020, 12:32

Official

Good Day

I do apologize for the inconvenience caused. A manger will contact you shortly

Kind Regards
The BetterBond Team

Ludwig T's updateReviewer Update

29 Jul 2020, 11:51

Hi,

Still waiting on the call from a manager, and still waiting for any sort of proposal from you.

It's been 7 weeks now, I'm calling it and will go directly to the banks tomorrow as you are clearly not assisting.

Kind regards

Ludwig T's update29 Jul 2020, 11:51

Reviewer Update