Dissapointed & Frustrated

The only reason I am not giving BetterBond a 0 is that we received excellent service up till we submitted the OTP. It's been 6 days since we've submitted an OTP and we haven't received 1 quotation from the bank. The responses on email and telephonically are far and few in between and when we receive communication it gives no valuable information. We are possibly going to end up losing the property due to this poor service. The buyers that put in an OTP on the property 2 days AFTER we did, received quotes and final figures from their banks. How have we not received a single one?