Continuosly having to follow up

I sent through all my docs to BetterBond on Monday 30 March @3pm. I have been continuously chasing up and following up with the consultant on my application, and not once did he pro actively provide me with feedback, On the website it said usually there is a response within 48 hours but yesterday the consultant says 3-5 days....if I had known this I would have gone with Ooba as they have been more professional in dealing with me, and seem interested in getting business. Betterbond does not!<br> <br> This morning, Thursday I only now received an sms saying my applications have been submitted to the banks...TOTALLY UNHAPPY!! What was the delay!!!<br> <br> I need urgent feedback on when this application of mine was ACTUALLY submitted as I think I have had my time wasted here. I was told it was submitted on Tuesday however if it wasn't I would have pulled out and gone with Ooba <br> <br> Get back to me via EMAIL as soon as possible...