BL
Bibi L

1 reviews | Active since Dec 2020

21 Dec 2020, 17:20

Brilliant Service

My name is Bibi and I used Betterbond to help me apply for a bond. I was pleasantly surprised when Lucy Naidoo contacted me in the evening to introduce herself and to complete my application. Lucy is professional, attentive, friendly, supportive and informative - I totally appreciate the phenomenal service that I received from Lucy.

Lucy Naidoo, not only helped me with the application, however, she promptly kept me up to date, she even contacted me personally to address concerns or provide me with advice and she helped me secure the best interest rates for my application.

With the recent downward spiral of customer service in South Africa, it is refreshing to know that BetterBond and specifically Lucy Naidoo still values and is keen on making a difference.

Well done !!! Lucy Naidoo you are an asset to your organisation and I appreciate you and commend you on your professionalism THANK YOU from the bottom of my heart- I appreciate you.

A THOUSAND PLEASANT THANK YOU'S

Bibi Loonat

0
Replies (1)
BetterBond
BetterBond's reply22 Dec 2020, 08:27
Official
Dear  Bibi Loonat , 

Thank you so much for taking time out of your busy day to post these words of praise. At BetterBond, our aim is to make the home-buying journey that much better for you. We’re delighted we managed to do so!

Kind Regards, 

The Betterbond Team