Betterbond is HOPELESS

Betterbond claim in their adverts that they so wonderful, unfortunately there is nothing wonderful about them. I made a request almost a month ago to find out how much I qualify for as I wanna purchase a home. To date I have had no feedback whatsovever. All that I get is that they are waiting for the IT Dept. The person I have been dealing with is Nomacebo. The service is pathetic.