Better life /sure/bond is not better

Claim number: BSH***1 What a disappointment it has been with better bond. I'm a new home owner since December 2021. In September 2022 I filed a claim, followed by 2 more. Due to terrible wind and rain we had in PE the paint from my wall (exterior) peeled. Rain leaked into my roof from outside, the hot water pipe burst in the flat let luckily my tenants kid was not hurt. I fixed the pipe immediately because I knew that better bond will take ages. And it's a continues problem that I dread ever since I noticed it the first time. An assessor was sent out in September. I have spoken to so many people to ask them how far the claim is. My tenant is on my case due to mushrooms now growing due to the mold caused in the cupboard.

My claim is only said to be escalated to head office everytime but I receive nil feel back and its more than 5 weeks now. I'm so embarrassed at what my home looks like and Frustrated by how insurance companies promise u the moon and they faithful take their premium but never come to Par when there is a need for response. I have heard amazing reviews about miway.

Im reconsidering this insurance this month. I've communicated to Vernita Jacobs, zintle gumede and 2 other ladies.

I'm out of options now.