1 reviews | Active since Sept 2016
Better Bond, What!? You BETTER STAY AWAY
<p>I cannot even begin to explain how I feel about this terrible situation Better Bond has created.</p> <p> </p> <p>We were referred to Mara van Wyk at Better Bond due to her good experience...</p> <p> </p> <p>My husband and I signed the OTP and forwarded the required paperwork to Better Bond. On numerous occasions I raised my current state of insolvency. Mara said "let's send the paperwork to the bank and wait for their response". She also discussed this with the agent.</p> <p> </p> <p>The bond was approved by Nedbank, According to Mara none of the other banks approved due to my insolvency. We paid a deposit of R500 000 to the attorneys. I couldn't believe the bank approved us. </p> <p> </p> <p>We had an appointment with the attorney and had to sign a document stating that neither my husband or I are currently under insolvency. I couldn't sign it. At that time we didn't think it would be a problem, because our bond originator disclosed this to the banks.</p> <p> </p> <p>Days later the bank notified us of the cancellation </p> <p> </p> <p>We received an invoice from the attorney for R79722.69 and the balance of our deposit paid into our account. Another invoice came through for R9224.53.</p> <p> </p> <p>Better Bond response was, "We discussed the matter with our consultant and also contacted the estate agent involved."</p> <p>They confirmed that they were not aware of our status as being insolvent at the time that the home loan application were made.</p> <p>"Accordingly we were not in a position to disclose this to the bank."</p> <p> </p> <p>REALLY!!!? According to their area manager and the bank there's a question on the application that Mara should have asked. "Are you currently or have been declared insolvent?"</p> <p> </p> <p>If according to Better Bond I did not disclosed this at the time, THEN WHY WAS THE QUESTION NEVER ASKED???</p> <p> </p> <p>I am sure the NCR will have a good answer for me!</p>
Good Day Elmari de Waal
Thank you for bringing this issue under our attention,
We will be in contact with you soonest
Regards
BetterLife Team
Good Day Elmari de Waal
Thank you for bringing this issue under our attention,
We will be in contact with you soonest
Regards
BetterLife Team
