Bad service, **** pre approval subject to all clauses

I am extremely dissapointed by the way in which my application was handled. I have a pre approval, however expenses that should not have been on application are sitting there. Pre approval valid for 3 months subject to me selling my rental property. What kind of service is this when you can see month on month installments are being paid. My tenants pay me cash for lights and water and i pay through my account. My accounts are all up to date and no arrears yet the clause is subject to sale of my property. Its sad that you take me through the whole process and take so much of my time and at the end you have clauses in place. How does a person sell a property in 3 months, and then subject to the property being transferred which takes much more time away. This is extremely sad service and wastes peoples time. Its obvious you can see on bureau and my payslip what my installments are and i am giving you in writing what my payments are. They make you go through all of this and at the end waste your time.