BM
Brendon M

1 reviews | Active since Oct 2026

13 Oct 2026, 20:13

⭐⭐⭐⭐⭐ 10 Stars for Janice at BetterBond – Exceptional Service from Start to Finish!

I was always under the impression that going directly to a bank would get you a better interest rate because you're cutting out the middleman. Well, Janice from BetterBond certainly proved me wrong!

I've app**** for home loans through BetterBond twice in the past two years, and on both occasions, the interest rates secured were substantially lower than I expected.

What really stood out for me, though, wasn't just the great rates. It was Janice's incredible professionalism, efficiency and personal touch throughout the entire process.

Every single time a bank responded, Janice was on the phone keeping me updated. I never had to chase her for feedback or wonder what was happening with my application. She made the entire experience feel effortless.

And here's what impressed me most: Dealing with Janice never felt like dealing with a corporate executive. It genuinely felt like chatting to an old friend who had my best interests at heart. That level of personal service is rare these days!

Buying a property and arranging finance can be stressful, but Janice somehow managed to make the whole experience comfortable, exciting and completely stress-free.

Janice, if HelloPeter allowed me to give you 10 stars, I would do so without hesitation! 🌟

Thank you for going above and beyond. BetterBond is incredibly fortunate to have someone like you representing them.

I would recommend Janice to anyone looking for a home loan. Before assuming your own bank will give you the best deal, give BetterBond a chance. You might be just as pleasantly surprised as I was!

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Replies (1)
BetterBond
BetterBond's reply14 Oct 2026, 08:44
Official

Thank you so much for taking the time to post this compliment. We are delighted that we were part of the journey towards finding you that dream home