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Darryn S

1 reviews | Active since Jul 2011

05 Mar 2025, 17:03

Zero customer service and might as well have no insurance

Service after claim has been nonexistent. Going on to 2 months since assessors have given report, had confirmation that claim is approved 1 month ago after multiple calls and messages but still no work started on the repairs and cannot get hold of anyone that has any information about the claim.

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply05 Mar 2025, 17:28
Official
Hello Darryn

Thank you for bringing this to our attention. We apologise for your claim service experience. This is far below our standard and we will investigate the delays so that you can get assistance as soon as possible.

Warm regards,
BetterSure