You can do better.

This was not a good experience, I first sent an email to register my claim and no one got back to me, ended up calling to register it, I have been the one following up on my claim from the day I registered, if i did not call, nothing happens on the claim. Every time I call, I get through an agent, they all tell me a different story of what is happening on the claim, this was very frustrating. If I did not initiate or persist on calling to find out the progress of the claim, it would not have been settled yet. Not a good experience since it was my first time claiming since the inception of the policy in 2020. Just some of the handlers I spoke to, Kekeletso, Mbali, Ben.