Tt
Tania tania.marx

1 reviews | Active since Dec 2023

08 Apr 2024, 08:35

Worst service on claims

I have never struggled with any insurance company as much as Bettersure! I registered a claim for a geyser in middle February. The claim is still outstanding and you just don't get any feedback after call after call

I tried to log another claim 3 times and still no claim nr was received

I won't advise using this company to anyone!

I even requested call recordings a week ago and there is a deafening silence on their part!

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply08 Apr 2024, 09:44
Official
Good day Tania. 
 
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to address your concerns and find a solution. 
 
Warm regards, 
The BetterSure Team