TM
Thatego M
1 reviews | Active since Oct 2024
07 Oct 2024, 12:40
worst service
worst service ever ... i have logged a claim last week. they have sent someone to access the leak, but they never came back to fix. only when I followed up that's when they approve my claim. I have send an email, called and no one seem to know what they have to do next. I'm so disappointed with them .i would never recommend .
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Replies (2)0
Replies (2)
BetterSure Financial Consultants's replyOfficial
07 Oct 2024, 12:59Hello Thatego
Thank you for contacting us. This is certainly not the service experience we aim to provide. We apologise for leaving these gaps in our communication, and we want to assure you that we're looking into your claim to determine the cause of this experience. We will ensure that a consultant contacts you with the information on the next steps in your claim process.
Regards,
BetterSure
Thank you for contacting us. This is certainly not the service experience we aim to provide. We apologise for leaving these gaps in our communication, and we want to assure you that we're looking into your claim to determine the cause of this experience. We will ensure that a consultant contacts you with the information on the next steps in your claim process.
Regards,
BetterSure
BetterSure Financial Consultants's reply07 Oct 2024, 12:59
Official
Hello Thatego
Thank you for contacting us. This is certainly not the service experience we aim to provide. We apologise for leaving these gaps in our communication, and we want to assure you that we're looking into your claim to determine the cause of this experience. We will ensure that a consultant contacts you with the information on the next steps in your claim process.
Regards,
BetterSure
Thank you for contacting us. This is certainly not the service experience we aim to provide. We apologise for leaving these gaps in our communication, and we want to assure you that we're looking into your claim to determine the cause of this experience. We will ensure that a consultant contacts you with the information on the next steps in your claim process.
Regards,
BetterSure
BetterSure Financial Consultants's replyOfficial
10 Oct 2024, 10:04Hello Thatego
We are pleased to inform you that the delays caused by the service provider are being attended to. We will proactively manage this until the claim is resolved.
If you have any questions, please let us know.
Regards,
BetterSure
We are pleased to inform you that the delays caused by the service provider are being attended to. We will proactively manage this until the claim is resolved.
If you have any questions, please let us know.
Regards,
BetterSure
BetterSure Financial Consultants's reply10 Oct 2024, 10:04
Official
Hello Thatego
We are pleased to inform you that the delays caused by the service provider are being attended to. We will proactively manage this until the claim is resolved.
If you have any questions, please let us know.
Regards,
BetterSure
We are pleased to inform you that the delays caused by the service provider are being attended to. We will proactively manage this until the claim is resolved.
If you have any questions, please let us know.
Regards,
BetterSure