IS
Ina S
1 reviews | Active since Oct 2020
03 Aug 2024, 09:41
Worst service
Worst service ever. Our water pipe burst in our main bedroom, and we reported it immediately. They came a week after the claim and didn't even do a proper job. We still waiting for them to come and replace the wardrobe and carpet, we phoned them to ask when can we expect the people to come and the answer was no one was appointed to do so. Don't use them we going to change our house insurance now.
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BetterSure Financial Consultants's replyOfficial
05 Aug 2024, 09:26Hello Ina
Thank you for contacting us. On behalf of the claim administrator and chosen service provider, we apologise for your experience and we understand your frustration.
The administrator has appointed a different service provider to do another assessment and provide feedback.
Warm regards,
BetterSure
Thank you for contacting us. On behalf of the claim administrator and chosen service provider, we apologise for your experience and we understand your frustration.
The administrator has appointed a different service provider to do another assessment and provide feedback.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply05 Aug 2024, 09:26
Official
Hello Ina
Thank you for contacting us. On behalf of the claim administrator and chosen service provider, we apologise for your experience and we understand your frustration.
The administrator has appointed a different service provider to do another assessment and provide feedback.
Warm regards,
BetterSure
Thank you for contacting us. On behalf of the claim administrator and chosen service provider, we apologise for your experience and we understand your frustration.
The administrator has appointed a different service provider to do another assessment and provide feedback.
Warm regards,
BetterSure