worst place ti have insurance with as they don't do their job

Item: BetterSure Financial Consultants
Rating: 1
Author: natasha B

have been trying to register a death claim with betterlife for the past month and everytime we send in documents to register the claim betterlife has excuses to why the claim was not registered. no one contacts you to notify you of any issues or communicate about what is happening

Helpful (0)

Replies (3)

BetterSure Financial Consultants's replyOfficial

24 Mar 2022, 08:43

Good Morning Ms. N Barkley

We have received your complaint and noted your concern.
We are sorry for the unpleasant experience. We will be in contact to discuss the matter further and to find a solution.
Regards,

The BetterSure Team

BetterSure Financial Consultants's reply24 Mar 2022, 08:43

Official

natasha B's updateReviewer Update

04 Apr 2022, 14:26

thank you betterbond for following up on the complaint and finalizing the claim much appreciated

natasha B's update04 Apr 2022, 14:26

Reviewer Update

thank you betterbond for following up on the complaint and finalizing the claim much appreciated

BetterSure Financial Consultants's replyOfficial

05 Apr 2022, 12:01

You are most welcome Natasha, it is our pleasure to be of assistance and glad we were able to assist you.

Wishing you a wonderful day ahead.

Kind Regards,
The Bettersure Team.

BetterSure Financial Consultants's reply05 Apr 2022, 12:01

Official

You are most welcome Natasha, it is our pleasure to be of assistance and glad we were able to assist you.

Wishing you a wonderful day ahead.

Kind Regards,
The Bettersure Team.