BW
Ben W

1 reviews | Active since Feb 2021

02 Mar 2021, 10:49

Worst insurer ever!

If you are looking for an insurance that you pay for years and then look for any excuse not to pay a claim go for Bettersure. If your are happy to wait more than 4 weeks to get an answer from you insurer regarding a claim, if you like to be promised a call back that never comes and have to phone them over and over again, Bettersure is the compony for you. I your claim is not paid, and you like to appeal, just be happy to wait 14 workdays for them to send you the forms needed. The worst insurance company I have ever had the displeasure to have dealt with. My only advise to anyone is if you do word with Betterbond and you get the call from Bettersure, put down the phone and block that number. They will promise you the moon and the sun but believe me you will not get any service from them. I thought the contractor was joking when he said they look for ways not to pay.

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Replies (3)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply02 Mar 2021, 10:52
Official
Dear Ben

Thank you for raising your concerns with us, we will be in contact with you shortly to assist further.

Kind regards,
The BetterSure Team 
BW
Ben W's update02 Mar 2021, 10:59
Reviewer Update
I will not hold my breath, I have heard that from your company before!
BetterSure Financial Consultants
BetterSure Financial Consultants's reply03 Mar 2021, 10:59
Official
Dear Ben

We confirm that we have been in contact with you regarding your concerns as raised above.  
As agreed, we will provide you with final feedback herein before close of business today 03 March 2021. 

Kind regards,
The BetterSure Team