TM
Teboho M

1 reviews | Active since Feb 2019

26 Sept 2024, 10:19

Worst Home Insurance

I claimed with this insurance company, a month and a couple of weeks ago, the have been giving me the runarounds ever since, I have escalated the matter to FAISOmbud, today i received sms's from them to say the issue was resolved i don't know who they resolved the issue with

0
Replies (3)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply26 Sept 2024, 12:31
Official
Hello Teboho

Thank you for contacting us. Our records show that you were contacted on the 3rd of September with information on your claim outcome. We confirmed that you will only receive payment for the geyser components and the agreement of loss letter has been sent to you. 

Please let us know if anything is not clear, and we will arrange for a consultant to contact you in order to clarify it.

Regards,
BetterSure


TM
Teboho M's update26 Sept 2024, 12:33
Reviewer Update
Listen to your phone records
TM
Teboho M's update26 Sept 2024, 12:37
Reviewer Update
Make a logic out of this
2000 to repair the geyser, replace pipes, and pay the person fixing all that from that money? something is not right with the level of thinking