WN
Warren N
1 reviews | Active since Mar 2022
15 Mar 2025, 09:28
Worst customer service ever
I have two claims currently with Bettersure. One from November 2024 and January 2025. After numerous calls emails and messages, no response. This has got to be the worst customer experience in the world. Guys think twice before considering doing business and I suggest you read the fine print on your contracts carefully. 😡
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Replies (1)
BetterSure Financial Consultants's replyOfficial
17 Mar 2025, 09:13Hello Warren
We sincerely apologise for the delays and frustration you’ve experienced with your claims. This is not the level of service we aim to provide, and we completely understand how disappointing this must be for you.
Please allow us to escalate your concerns urgently. We will have a consultant review and provide a detailed update as soon as possible.
Your feedback is important to us, and we ask for an opportunity to make things right.
We value your trust and will do everything we can to resolve this matter promptly.
Warm regards,
BetterSure
We value your trust and will do everything we can to resolve this matter promptly.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply17 Mar 2025, 09:13
Official
Hello Warren
We sincerely apologise for the delays and frustration you’ve experienced with your claims. This is not the level of service we aim to provide, and we completely understand how disappointing this must be for you.
Please allow us to escalate your concerns urgently. We will have a consultant review and provide a detailed update as soon as possible.
Your feedback is important to us, and we ask for an opportunity to make things right.
We value your trust and will do everything we can to resolve this matter promptly.
Warm regards,
BetterSure
We value your trust and will do everything we can to resolve this matter promptly.
Warm regards,
BetterSure