AZ
Andiswa Z
1 reviews | Active since May 2018
18 Jun 2024, 15:47
Worst Company to Insure With
Worse company to insure with
They are Unprofessional. The claims consultants do not know how to Deal With Claims. They paid my claim that i registered in November 2023 last week and did noy me for the full amount that was paid for the house content. To deal with them is very stressful.
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Replies (1)
BetterSure Financial Consultants's replyOfficial
20 Jun 2024, 12:50Hello Andiswa
We apologise for the irritation that you endured during the claim process. Our consultant has been communicating with you and stated why the chosen amount was paid out. You did not produce the proof of purchase showing the price you paid for the insured item. The supporting document you provided does not help prove this point, which is important for the payout.
Please let us know if we can assist you with anything else.
Regards,
BetterSure
We apologise for the irritation that you endured during the claim process. Our consultant has been communicating with you and stated why the chosen amount was paid out. You did not produce the proof of purchase showing the price you paid for the insured item. The supporting document you provided does not help prove this point, which is important for the payout.
Please let us know if we can assist you with anything else.
Regards,
BetterSure
BetterSure Financial Consultants's reply20 Jun 2024, 12:50
Official
Hello Andiswa
We apologise for the irritation that you endured during the claim process. Our consultant has been communicating with you and stated why the chosen amount was paid out. You did not produce the proof of purchase showing the price you paid for the insured item. The supporting document you provided does not help prove this point, which is important for the payout.
Please let us know if we can assist you with anything else.
Regards,
BetterSure
We apologise for the irritation that you endured during the claim process. Our consultant has been communicating with you and stated why the chosen amount was paid out. You did not produce the proof of purchase showing the price you paid for the insured item. The supporting document you provided does not help prove this point, which is important for the payout.
Please let us know if we can assist you with anything else.
Regards,
BetterSure