VA
Veruscha A

1 reviews | Active since Feb 2021

14 Jan 2026, 08:21

Worst company ever.

WORST COMAPNY EVER!!!!!!!!! Its been almost a month and a half. Still struggling to get feedback regarding my claim. No one contacts you. I will never recommend them. Still waiting for a letter for ombuds. They ignore me flat!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. I will carry on to hand them over. Do not ever ever use them!!!!!!!!!!!!! I cant wait for this response. We are sorry to hear that. An agent will contact you. Same as my previous complaint and still 3 weeks later no one did.

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Replies (2)
VA
Veruscha A's update14 Jan 2026, 08:22
Reviewer Update
People please do not use these people. They are under old mutual and its the worst ever.

BetterSure Financial Consultants
BetterSure Financial Consultants's reply14 Jan 2026, 09:12
Official
Hello Veruscha,

We can confirm that the final rejection letter was sent to you on the 6th of January. Kindly check your mailbox. 

Our consultant Tony will also resend it to you this morning in case you missed the email on the 6th of Jan.

Warm regards,
BetterSure