MR
Matsobane R
1 reviews | Active since Sept 2020
12 Jun 2024, 12:59
Worse experience of an insurance
Worse insurance I have ever experienced. I have since lodge a house structural insurance in the middle of December 2023. Now we are in June 2024. The claim has not been finalized dispite my endless attempts of following up. My house was flooded with water during the raining season. Poor poor service experience.
Helpful (0)
Replies (3)0
Replies (3)
BetterSure Financial Consultants's replyOfficial
12 Jun 2024, 13:47Hello Rabalao,
We are truly sorry for the delay in sorting out your claim. We will escalate your query immediately to our claims team and provide feedback.
Warm regards
BetterSure
We are truly sorry for the delay in sorting out your claim. We will escalate your query immediately to our claims team and provide feedback.
Warm regards
BetterSure
BetterSure Financial Consultants's reply12 Jun 2024, 13:47
Official
Hello Rabalao,
We are truly sorry for the delay in sorting out your claim. We will escalate your query immediately to our claims team and provide feedback.
Warm regards
BetterSure
We are truly sorry for the delay in sorting out your claim. We will escalate your query immediately to our claims team and provide feedback.
Warm regards
BetterSure
BetterSure Financial Consultants's replyOfficial
14 Jun 2024, 09:27Hello Matsobane Rabalao
Our claims team has contacted you and is currently processing your claim. We want to express our sincere gratitude for your feedback, which has been invaluable in expediting the process.
Please let us know if there is anything else we can assist with,
Warm regards
BetterSure
Our claims team has contacted you and is currently processing your claim. We want to express our sincere gratitude for your feedback, which has been invaluable in expediting the process.
Please let us know if there is anything else we can assist with,
Warm regards
BetterSure
BetterSure Financial Consultants's reply14 Jun 2024, 09:27
Official
Hello Matsobane Rabalao
Our claims team has contacted you and is currently processing your claim. We want to express our sincere gratitude for your feedback, which has been invaluable in expediting the process.
Please let us know if there is anything else we can assist with,
Warm regards
BetterSure
Our claims team has contacted you and is currently processing your claim. We want to express our sincere gratitude for your feedback, which has been invaluable in expediting the process.
Please let us know if there is anything else we can assist with,
Warm regards
BetterSure
BetterSure Financial Consultants's replyOfficial
14 Jun 2024, 09:36Hello Matsobane Rabalao
Our claims team has contacted you and is currently processing your claim. We want to express our sincere gratitude for your feedback, which has been invaluable in expediting the process.
Please let us know if there is anything else we can assist with,
Warm regards
BetterSure
Our claims team has contacted you and is currently processing your claim. We want to express our sincere gratitude for your feedback, which has been invaluable in expediting the process.
Please let us know if there is anything else we can assist with,
Warm regards
BetterSure
BetterSure Financial Consultants's reply14 Jun 2024, 09:36
Official
Hello Matsobane Rabalao
Our claims team has contacted you and is currently processing your claim. We want to express our sincere gratitude for your feedback, which has been invaluable in expediting the process.
Please let us know if there is anything else we can assist with,
Warm regards
BetterSure
Our claims team has contacted you and is currently processing your claim. We want to express our sincere gratitude for your feedback, which has been invaluable in expediting the process.
Please let us know if there is anything else we can assist with,
Warm regards
BetterSure