WS
Wynand S
1 reviews | Active since Mar 2017
10 Jan 2023, 12:18
We understand your security is being compromised, but let's take over a week to not solve your problems
A claim has been lodged over a week ago and still no resolution. Three companies sent out to "resolve" the matter, but nothing is happening. Amazing how your monthly premiums is accepted, but they cannot deliver. Also no limits to certain claims are explained when you lodge the claim...
Helpful (0)
Replies (3)0
Replies (3)
BetterSure Financial Consultants's replyOfficial
10 Jan 2023, 12:39Good day Mr Swart
We acknowledge your complaint and thank you for bringing this to our attention.
One of our Consultants will be in contact with you to discuss this further.
Regards,
The BetterSure Team
We acknowledge your complaint and thank you for bringing this to our attention.
One of our Consultants will be in contact with you to discuss this further.
Regards,
The BetterSure Team
BetterSure Financial Consultants's reply10 Jan 2023, 12:39
Official
Good day Mr Swart
We acknowledge your complaint and thank you for bringing this to our attention.
One of our Consultants will be in contact with you to discuss this further.
Regards,
The BetterSure Team
We acknowledge your complaint and thank you for bringing this to our attention.
One of our Consultants will be in contact with you to discuss this further.
Regards,
The BetterSure Team
WS
Wynand S's updateReviewer Update
10 Jan 2023, 14:49It is now 14:48 and still no phone call. I phoned again and still awaiting a phone call back.
I insist that a manager phones me immediately now.
This terrible service cannot continue
I insist that a manager phones me immediately now.
This terrible service cannot continue
WS
Wynand S's update10 Jan 2023, 14:49
Reviewer Update
It is now 14:48 and still no phone call. I phoned again and still awaiting a phone call back.
I insist that a manager phones me immediately now.
This terrible service cannot continue
I insist that a manager phones me immediately now.
This terrible service cannot continue
BetterSure Financial Consultants's replyOfficial
10 Jan 2023, 15:11Dear Wynand
Thank you for taking our call. As discussed, we are attending to the matter.
We thank you for your understanding.
Have a good day further.
The BetterSure Team
BetterSure Financial Consultants's reply10 Jan 2023, 15:11
Official
Dear Wynand
Thank you for taking our call. As discussed, we are attending to the matter.
We thank you for your understanding.
Have a good day further.
The BetterSure Team