WB
Wade B
1 reviews | Active since Aug 2022
29 Aug 2022, 07:56
Waiting months to get a claim finalized
I've been waiting months for the building inspector and building assessor to finally come and inspector the claim. After finally arranging an inspection on a Saterdag afternoon of all times, the building inspector arrives late because he had to take his wife window shopping!! Seriously what kind of service is this?
Helpful (0)
Replies (4)0
Replies (4)
BetterSure Financial Consultants's replyOfficial
29 Aug 2022, 08:14Good day Mr. Banks
We acknowledge your complaint and have escalated it to the appropriate team. They will be in contact with you to take the matter further.
Regards,
The BetterSure Team
We acknowledge your complaint and have escalated it to the appropriate team. They will be in contact with you to take the matter further.
Regards,
The BetterSure Team
BetterSure Financial Consultants's reply29 Aug 2022, 08:14
Official
Good day Mr. Banks
We acknowledge your complaint and have escalated it to the appropriate team. They will be in contact with you to take the matter further.
Regards,
The BetterSure Team
We acknowledge your complaint and have escalated it to the appropriate team. They will be in contact with you to take the matter further.
Regards,
The BetterSure Team
BetterSure Financial Consultants's replyOfficial
29 Aug 2022, 11:19Dear Wade,
Thank you for discussing your concerns with us. We humbly apologise for the lack of service you have received. The matter will be dealt with on an internal basis.
The agreement is that you will provide us with documentation in order for us to resolve your claim soonest.
Please do not hesitate to contact us should you require further assistance.
Kind Regards,
The Bettersure Team.
Thank you for discussing your concerns with us. We humbly apologise for the lack of service you have received. The matter will be dealt with on an internal basis.
The agreement is that you will provide us with documentation in order for us to resolve your claim soonest.
Please do not hesitate to contact us should you require further assistance.
Kind Regards,
The Bettersure Team.
BetterSure Financial Consultants's reply29 Aug 2022, 11:19
Official
Dear Wade,
Thank you for discussing your concerns with us. We humbly apologise for the lack of service you have received. The matter will be dealt with on an internal basis.
The agreement is that you will provide us with documentation in order for us to resolve your claim soonest.
Please do not hesitate to contact us should you require further assistance.
Kind Regards,
The Bettersure Team.
Thank you for discussing your concerns with us. We humbly apologise for the lack of service you have received. The matter will be dealt with on an internal basis.
The agreement is that you will provide us with documentation in order for us to resolve your claim soonest.
Please do not hesitate to contact us should you require further assistance.
Kind Regards,
The Bettersure Team.
WB
Wade B's updateReviewer Update
29 Aug 2022, 11:40Hi please note the documents have been provided
WB
Wade B's update29 Aug 2022, 11:40
Reviewer Update
Hi please note the documents have been provided
BetterSure Financial Consultants's replyOfficial
31 Aug 2022, 07:57Dear Wade,
We acknowledge receipt of your documents, thank you.
Final feedback regarding the outcome of your claim will be discussed with you by no later than close of business today.
Kind Regards,
The Bettersure Team.
We acknowledge receipt of your documents, thank you.
Final feedback regarding the outcome of your claim will be discussed with you by no later than close of business today.
Kind Regards,
The Bettersure Team.
BetterSure Financial Consultants's reply31 Aug 2022, 07:57
Official
Dear Wade,
We acknowledge receipt of your documents, thank you.
Final feedback regarding the outcome of your claim will be discussed with you by no later than close of business today.
Kind Regards,
The Bettersure Team.
We acknowledge receipt of your documents, thank you.
Final feedback regarding the outcome of your claim will be discussed with you by no later than close of business today.
Kind Regards,
The Bettersure Team.